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Hospitality Industry Solutions
Enhancing guest services - driving business success
Hospitality providers have always been able to tie success to their ability to deliver exceptional levels of guest services. While this remains true today, what has not stayed constant is what is required to address the growing expectations of guests. The Hospitality Industry is increasingly turning to communications technology to proactively address guest requirements for convenient, personal and effective service while driving occupancy rates and improved bottom line performance.
What can a MegaPath Managed Network solution do for your hospitality business?
MegaPath is partnering with hotels, convention centers and resorts to deliver solutions that address guest needs by increasing service responsiveness and by enabling them to seamlessly connect with the people and information that they care about. Hospitality Providers are using our managed Broadband IP VPN and security services to drive the overall business performance by bringing forward opportunities to develop incremental revenue streams, improve staff productivity and reduce operational costs. Here's how:
| Online Reservations |
Allow guests to book reservations online at their convenience. Build your brand image with an online presence and increase your operational efficiency. |
| Give your guests more |
Business guests especially have an increasing need to stay connected. Offering guests easy-to-use Internet access not only helps you serve guests better, but also allows you to specifically target business travelers. Attract corporate groups and business events with Web conferencing capabilities. |
| Wi-Fi access to your customers |
Flexible connectivity options for your business guests in high-traffic areas like lobbies and conference rooms, or even in individual guest rooms allowing you to stay ahead of your competition. |
| Loyalty programs |
Quick and easy activation and redemption, processed in real-time, is appreciated by customers and fosters repeat business. |
| Fast and Secure Transactions |
Fast PoS (Point-of-Sale) credit and debit card processing and secure payments ensure guest satisfaction. |
| Increase guest safety |
Monitor video surveillance throughout your property. |
| Streamline your operations |
Connect all your properties via the same network, enabling real-time data between locations. Ensure that items such as pricing, promotions, purchasing, etc., are consistently executed across the entire organization. |
| Workforce Management |
Increase operational efficiency with applications like online employee training and centralized labor scheduling, payroll processing, etc. |
| Expand your business |
Add new properties quickly and easily via nationwide network coverage and rapid provisioning. |
MegaPath's Hospitality Experience
The MegaPath Advantage
Nationwide Broadband Coverage - 100% maximum coverage and flexibility to ensure available broadband access at all locations.
Single Point of Contact - MegaPath is the single source of contact for the design, deployment, monitoring, reporting, billing and support of remote connectivity solutions.
Comprehensive Product Set - MegaPath delivers secure access and managed network solutions that enable businesses to cost-effectively connect remote sites, mobile workers and home-based workers to centralized corporate resources.
Secure Information Transport - MegaPath enables highly secure data transport using Site-to-Site VPN with Insect technology to securely connect all locations to Corporate Headquarters.
Managed Implementation - Each MegaPath customer is assigned a dedicated Project Manager to ensure a smooth and timely implementation. MegaPath's Customer Central Web Portal provides a full view into the status of the project including installation progress and the network's configuration, status and performance.
Proactive Customer Support - USA-based certified engineers provide proactive network monitoring and the highest levels of support 24x7.
Best-in-Class Service Level Assurances - Guarantees response and resolution times for maintaining superb network performance. Connectivity backed by SLAs covering latency, availability and packet delivery.
Franchisee Communication - MegaPath Sales & Marketing teams assist franchisors with communication programs designed to help ensure network implementations are consistent across the franchisee organization. |
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